Why Knowledge Packs?

Knowledge in large projects and assets is often scattered across documents, systems, and teams. Knowledge Packs solve this by letting administrators package relevant information into a structured collection and make it instantly available through Omega 365 Chat.

Instead of searching or asking around, users can query the AI and receive context-aware answers supported by the underlying project and asset data.

Building Knowledge Packs (Setup App)

Super Users and Administrators can create Knowledge Packs tailored to their organization’s needs.

• Add Documents, Activities & Workflows, and Custom defined dataset directly from Omega 365.
• Combine data into a meaningful package, with support from Omega consultants where needed.
• Define the purpose and scope of each Knowledge Pack, making it easy to target use cases such as Financial analysis, Contract Requirements, Bids, Compliance, or HSEQ.
• Control access through sharing the Knowledge Pack with persons.

Using Knowledge Packs in Omega Chat

End-users access Knowledge Packs directly through Omega 365 Chat. By selecting available packs, users can start AI-driven conversations powered by OpenAI’s advanced models, getting answers enriched with natural language understanding and contextual reasoning.

Example use cases:

• Smart Project Status Powered by AI – get live summaries of schedule, cost, and risk.
• Operation Manuals to Actionable Schedules – link documents, drawings, and procedures to tasks.
• AI-Powered Quality Control – analyze agreements and identify key deviations. 
• Instant Follow-Up Item – turn insights into tasks and workflows with AI assistance.

AI-Powered Answers

When a user asks a question, Omega’s AI built on OpenAI models responds with insights grounded in the selected Knowledge Pack. References to documents or procedures can be included, ensuring transparency and traceability.

Outcome: Users gain quick, reliable, and contextual answers combining the power of OpenAI’s language models with the project and asset specific knowledge curated in Omega 365.

Unlocking Knowledge Across Your Organization

With Knowledge Packs, organizations can:

• Reduce time spent searching for answers.
• Ensure consistency in responses across teams.
• Empower employees with AI-driven assistance built on trusted project and asset data.

Knowledge Packs bring project, asset knowledge and AI together—making Omega 365 not only a system of record but also a system of answers.

Smart Project Status Powered by AI – get live summaries of schedule, cost, and risk.

Operation Manuals to Actionable Schedules – link documents, drawings, and procedures to tasks.

AI-Powered Quality Control – analyze agreements and identify key deviations.

How It Works – Safe, Isolated, and Reliable

Omega 365 ensures that Knowledge Packs are handled securely and responsibly:

• Isolated per customer: Your Knowledge Packs are only available within your own Omega 365 environment.
• No data sharing: Information is not shared across customers or used to train public AI models.
• Powered by OpenAI: The AI is backed by OpenAI’s state-of-the-art language models, designed to provide natural, accurate, and context-aware answers.
• Responsible AI: The OpenAI models integrated into Omega 365 have been trained with safeguards to minimize bias, and to avoid generating hate, race, or harmful content.